DITAworks Webtop For Enterprise Tech Documentation Management

A standalone software with secure infrastructure, extensive off-the-shelf functionality, and boundless customization capabilities — DITAworks is your SaaS heavy hitter for hurdle-free technical documentation management.

DITAworks Webtop at a glance

Empowering you to reap the benefits of structured topic-based authoring at the enterprise scale, DITAworks component content management software (CCMS) offers:

  • Single source of consistent documentation
  • Reusable content elements
  • Automation of authoring-related tasks
  • Multichannel publishing capabilities
  • Clear interrelationships between the content modules
  • Accelerated documentation updates
  • Decreased cost of translation and localization
  • Simplified maintenance of a highly sophisticated content tree

How does DITAworks break the mold of DITA-driven solutions?

Following the ideas of modularity, inheritance, reusability, and traceability, our product has carved a niche for itself for a reason. Unlike other DITA documentation tools, it unlocks new horizons of structured writing thanks to thought-out architecture and limitless adaptability to your corporate needs and standards.

Default support of various DITA processors

Instead of banking on one general-purpose publishing engine, DITAworks Webtop relies on multiple processors that perform different functions to provide you with alternative options to reach the needed performance level:

  • DITA Open Toolkit covers the majority of DITA documents for which publication speed isn’t the first priority
  • Several secondary processors are available for the materials that should be published in less than a second
Broadened scope of reusable elements

No more worries about the links’ integrity when moving reusable objects. With DITAworks, related pieces of content stay connected regardless of their relocation within the system. We’ve also taken the DITA documentation standard’s reusability potential to the next level and widened the list of the components you can reuse if need be.

  • Keywords
  • Whole topics or subtopics
  • Media objects
  • Maps or submaps
One-click map making

With a drag-and-drop interface, end users don’t need to switch to a separate tab to edit map structure. This functionality is always at their fingertips in the map editing menu.

Limitless metadata customization

The ability to create company-unique tags for specific product-related topics and maps is a silver bullet for organizations with extensive content trees and thousands of products. Drive dynamic content reuse and simplify search with custom meta tags.

Flexibility in setting a current working context

Empower your team to navigate the travails of mature content structures with a multi-level hierarchy. Our software allows setting any folder within the system as a root one. Say sayonara to clicking through multiple folders — access your current projects instantly.

Ability to isolate root content during parallel work

As the flexibility of a program’s working settings is vital for companies with in-house tech documentation departments and tens of authors, translators, and administrators, we’ve designed DITAworks Webtop to enable seamless parallel work on the same piece of root content. Сreate a copy of any parent folder with all its contents to work on them independently.

Want to dive deeper into the DITAworks’ capabilities?

Make the leap in tech documentation management with our DITAworks services

The value of expert support in implementing new software cannot be overstated.


of attempts to adopt DITA-driven software face insurmountable setbacks and

end up on the list of failed or underachieving projects.

With *instinctools’

seasoned guidance on DITAworks implementation,

you are on the safe side of success.

Source: DITA satisfaction survey


Our overall goal is to help you get your tech documentation and document-related processes in order. To fuel continuous progress following the initial launch and provide you with software which is both stable and easy-to-maintain, *instinctools’ team analyzes your authoring, reviewing, and publishing mechanisms with an eye for detail.


DITAworks Webtop application can be hosted on-site or in the cloud (AWS, Microsoft Azure, Digital Ocean, etc.), where each of our clients has their own server to assure top-level security of a company’s tech documentation. On the end user side, we offer centralized training and documented step-by-step instructions for the app installation.

System customization

DITAworks Webtop reflects our conviction that enterprise-grade solutions should be robust yet flexible. Designed around the idea of boundless adaptability to a client’s requirements, the software offers multiple plugins to make DITA documentation management a breeze. If off-the-shelf functionality can’t cover your needs, the dedicated team enriches our out-of-the-box offering with specifically tailored features.

Content migration

Successful content migration is a prerequisite for a smoothly running CCMS. To speed up the process and eliminate the possibility of human error, our DITAworks implementation team:

  • Tailors software’s content hierarchy to your current content structure
  • Automates post-migrational content reorganization
Staff training

Nurture your in-house expertise in DITAworks. To ensure your employees are well aware of the system’s capabilities and can use the CCMS to its fullest potential, our dedicated team:

  • Runs group training sessions to help you drum up interest in the component content management software and raise internal advocates for the new tool
  • Shares records of the trainings as a foundation for your DITAworks knowledge base
Integration with your software ecosystem

Having a powerful solution in place brings much-expected value only if it seamlessly fits into your existing software landscape. Instinctools ensures glitch-free integration of DITAworks with your ERP, CRM, website, etc.

Maintenance and support

Our commitment to your project doesn’t end after DITAworks Webtop implementation. Count on us for expert support, from handling post-deployment questions to conducting security audits and rolling out new features.

Ready to give DITAworks Webtop a try?

What our clients say

Jeanine Shepstone
Senior Technical Writer

Instinctools is good at understanding the technical issues – once an issue is outlined, they do not need repeated explanation. They also do not simply accept a proposed solution, but they think about it and propose a better solution. I was really impressed by the custom interface they built for us – we outlined the requirements, and they implemented them in a user-friendly way that makes the interface a pleasure to use.

Patrick Reich
Co-Founder & CEO

The expectations for the quality of the initial product were very high. I think *instinctools did a great job ensuring those expectations are met. We met the developers we were going to be working with and it quickly became apparent that they are very qualified and were able to deliver the vision that we had from our side for the product. They clearly told us what they were going to do, and if there were questions or problems along the way, they clarified them really quickly thanks to transparent communication.

Dimitri Popolov
Research Data and Systems Manager

We had a tight delivery deadline and *instinctools has been able to find another developer and assign him to our project from one day to another. And we’ve been able to successfully deliver this project. When the partner is good, things are just getting done. And that was the case with *instinctools.

Matti Vesterinen
Solution Development Manager

The quality has been good. It’s been on the expected level: things come on time, we have a good visibility on the things that *instinctools developers are doing and performing for us, communication is good. Wherever we see that we need some more exra resources, we have found *instinctools to be a good partner in helping us out on those areas.

Tim Rosenberger
Director, Global R&D

I’ve been impressed by the available skillset, tthe flexibility to ramp up resources quickly, and the scalability to extend development teams on short notice. I look forward to continue collaboration with *instinctools and their contribution to our projects.

Richard Lohwasser
Co-Founder & CEO

People at *instinctools are quite tech heads, which I like. They have used very advanced libraries, advanced techniques, advanced coding paradigms. So the advantage is that we get reusable code, that we get well-testable code, we get well-maintained code.

Dr. Jonas Block
Product Owner

The *instinctools team exhibits the flexibility and professionality required for young companies. You can rely on their tested structures and processes that integrate nicely with your internal workflows. Being able to grow your team quickly with experienced professionals that start delivering value immediately and without a long interview process is a huge help. And personally, you will be working with a team of kind and interesting people.

Nadine Walther
Co-Founder & CEO

The team is dependable when it comes to managing time and finances, consistently staying within the designated budget. We’re pleased with *instinctools. Their business analysts are exceptional. They serve as the spokespeople between technology and business, representing both sides effectively.

Anna Vasilevskaya
Anna Vasilevskaya Account Executive

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