Innovation Consulting Agency

We assist companies in looking for new technology-driven opportunities by addressing operational efficiency, expansion, technology, and business management challenges. Our approach to innovation consulting combines best practices in business analysis, market research, product delivery, and future growth strategy development. *instinctools technology and business consultants provide an unmatched breadth of support to ensure the top-grade quality of your solutions and make them genuinely valuable for your company.

Why *instinctools

Increase speed to market


Reduce development cost


Assure information security


Get high-quality software


Scale team up and down


Innovation consulting process:

Clarification Call

*instinctools provides a free, no-commitment starting point of project delivery, which clarifies our customer’s needs. It’s a crucial activity if you realize that something needs to be done but don’t know exactly what that is. Our very special SWAT squad, a team of consultants who can process the information quickly and efficiently, is ready to answer the questions during the call and navigate you through all the stages of the upcoming project.

The call explores the client’s business overview and clarifies their needs, including:

  • challenges and opportunities
  • delivery deadlines and time to market
  • goals and objectives
  • desired results and potential solutions
  • preferences toward a particular stack of technology and desired cooperation model

From the client’s side, we invite stakeholders interested in innovations and changes and those who understand company processes from the inside out.

Our сontribution:

Estimate innovation opportunities

Validate technology change

Align the stakeholders

What our clients say

Patrick Reich
Co-Founder & CEO

The expectations for the quality of the initial product were very high. I think *instinctools did a great job ensuring those expectations are met. We met the developers we were going to be working with and it quickly became apparent that they are very qualified and were able to deliver the vision that we had from our side for the product. They clearly told us what they were going to do, and if there were questions or problems along the way, they clarified them really quickly thanks to transparent communication.

Dimitri Popolov
Research Data and Systems Manager

We had a tight delivery deadline and *instinctools has been able to find another developer and assign him to our project from one day to another. And we’ve been able to successfully deliver this project. When the partner is good, things are just getting done. And that was the case with *instinctools.

Matti Vesterinen
Solution Development Manager

The quality has been good. It’s been on the expected level: things come on time, we have a good visibility on the things that *instinctools developers are doing and performing for us, communication is good. Wherever we see that we need some more exra resources, we have found *instinctools to be a good partner in helping us out on those areas.

Tim Rosenberger
Director, Global R&D

I’ve been impressed by the available skillset, tthe flexibility to ramp up resources quickly, and the scalability to extend development teams on short notice. I look forward to continue collaboration with *instinctools and their contribution to our projects.

Richard Lohwasser
Co-Founder & CEO

People at *instinctools are quite tech heads, which I like. They have used very advanced libraries, advanced techniques, advanced coding paradigms. So the advantage is that we get reusable code, that we get well-testable code, we get well-maintained code.

Dr. Jonas Block
Product Owner

The *instinctools team exhibits the flexibility and professionality required for young companies. You can rely on their tested structures and processes that integrate nicely with your internal workflows. Being able to grow your team quickly with experienced professionals that start delivering value immediately and without a long interview process is a huge help. And personally, you will be working with a team of kind and interesting people.

Nadine Walther
Co-Founder & CEO

The team is dependable when it comes to managing time and finances, consistently staying within the designated budget. We’re pleased with *instinctools. Their business analysts are exceptional. They serve as the spokespeople between technology and business, representing both sides effectively.

Jeanine Shepstone
Senior Technical Writer

Instinctools is good at understanding the technical issues – once an issue is outlined, they do not need repeated explanation. They also do not simply accept a proposed solution, but they think about it and propose a better solution. I was really impressed by the custom interface they built for us – we outlined the requirements, and they implemented them in a user-friendly way that makes the interface a pleasure to use.

Pre-discovery Workshop

For those who want to set their project on the right track from the very beginning, we introduced a Pre-discovery Workshop—a phase of a thorough, profound analysis. In three to five days of an onsite, tailored workshop, our team delves into your business issues and provides the top-level vision of handling them.

The pre-discovery workshop results in clearly formulated concepts:

  • Communication plan
  • Architecture overview
  • Roadmap for further phases
  • UI/UX concept
  • Vision & scope
  • Project charter

The workshop is divided
into two parts:

Dive Deep

In close cooperation with your team, we X-ray your business and business processes to generate the optimal workflow in terms of time and cost.

The topics we analyze:

  • business objectives
  • vision for growth, changes and improvements
  • current business state: accomplishments and drawbacks of system processes

During the discussions, it might turn out that your team members have different visions of the same business issues. We cooperate to find common ground by aligning their visions with the most promising strategy.

Find a Pearl

We work out a clear strategy for resolving the detected business issues:

  • demonstrate the project development strategy
  • determine specialist roles for your project’s realization
  • identify the potential challenges that might block the road to implementation
  • discuss and agree on the expected results, benefits, and values you’ll get from the implementation
  • pinpoint potential risks involved in the execution of the project and define the ways to mitigate them
  • introduce transparency between the client’s expectations and a practical, deliverable solution to avoid misunderstandings

The pre-discovery workshop results in a precise plan for further action with clearly formulated items:

communication plan

roadmap for further phases

vision & scope

architecture overview

UI/UX concept

project charter

Transparency in cooperation is one of our core values. That’s why we provide all estimation results in a clear, organized way in a particular document and we are ready to explain every little detail to you. The pre-discovery workshop not only paves the way for the discovery phase, but also provides you with a real, visible result of our work, which is valuable in and of itself.

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Discovery Phase

Discovery Phase is an intensive research period undertaken at the very start of a digital project by a discovery team that includes a Business Analyst, Solution Architect, UI/UX Specialist, and Project Manager.

During the discovery phase, our team:

  • explores and suggests possible technical solutions
  • recommends a workable solution architecture and technical stack
  • works closely with you to validate the approach, ballpark costs and benefits
  • creates an MVP (Minimum Viable Product)

The recommended change strategy will have clear qualitative outcomes, pros and cons, and a comparison with alternative approaches. *instinctools experts work closely with the client to prepare an MVP for lowering risks and creating a faster validation of the approach.

Discovery Phase Plan

Discovery Phase Approach
And Deliverables

Tech solution

Perform a high-level current state assessment to form the plan for the future state. Determine technical requirements. Design a technical solution and architecture.

  • Overview of current systems and its components, infrastructure, and problem vision
  • Architecture significant requirements
  • Solution architecture and technologies

Business requirements

Determine business requirements and define the solution scope and vision. Define high-level solution backlog and more detailed requirements for the MVP phase.

  • Vision and Scope document
  • Current product state
  • Product vision: user requirements, solution scope with high-level requirements, solution roadmap
  • Business objectives and success metrics
  • Solution and business risks, dependencies, other limiting factors

UI/UX concept

Define user requirements and goals. Create the first UI/UX mockups and prepare the UI concept for the MVP phase. Align business goals and user experience.

  • UI/UX clickable prototype
  • Look and feel design concept
  • UI/UX concepts

Project Management

Perform initial planning activities for project implementation. Define suitable approaches, team structure, and timelines:

  • Roadmap with Gantt chart
  • Team structure
  • Roles and responsibilities (RACI chart)
  • Project risks
  • DevOps plan
  • Quality Assurance approach
  • Communication plan
Chad West
Authored by Chad West,

*instinctools USA
Managing Director,
15+ years in IT consulting

How to choose a software
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Comprehensive guide
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Services we offer

Based on 20+ years of experience, *instinctools solves complex technological challenges with robust, agile solutions.

Digital Product
Product Design
ERP Consulting
CRM Consulting
AI Software
Custom Software
Mobile App
Legacy Software
Dedicated Teams
Cloud Computing
and Maintenance

Awards and recognition

Anna Vasilevskaya
Anna Vasilevskaya Account Executive

Get in touch

Drop us a line about your project at or via the contact form below, and we will contact you soon.