Healthcare Software Development Services

From start-ups and device manufacturers to healthcare payer and provider organizations, our expertise in custom healthcare software development can satisfy the unique requirements of this industry.

*instinctools is passionate about and committed to delivering first-class solutions. The digital products we help clients build achieve better patient outcomes, simplify medical workflows, and help healthcare organizations provide high-quality care — all with a cost-saving and highly secure approach.

Addressing the Needs of Healthcare Companies with Top-Notch Software Development

Custom Medical Software Development

With 20+ years of experience, we understand the specific legal and privacy demands put on healthcare organizations all over the world, and we aim to develop software that is tailored specifically to our clients’ needs.

Solutions Adapted to Users’ Capabilities

Our developers aim to create seamless and intuitive interfaces while considering various user segments, such as less tech-savvy staff and patients with hearing and vision disabilities.

Digital Experience Across All Screens and Platforms

We support all types of platforms in our healthcare development projects, including cross-platform systems for streamlining hospital workflows, embedded solutions for wearables, and mobile and web apps for better customer engagement.

Cutting Edge Technology

Our company provides healthcare software services that meet the latest trends in technology, such as IoT solutions for hospitals, virtual reality, AI-based medical solutions, remote diagnostics, and speech recognition.

Security Standards Compliant Software

From ideation to production, we guarantee compliance with HIPAA and PHI security standards at every phase of custom software development. Our security procedures ensure that sensitive medical data is fully protected from leakage and malicious attacks.

Integration With Third-Party Systems

Our healthcare software development services follow interoperability standards. From payment and billing systems to various social networks, we ensure that your custom software communicates smoothly with the necessary third-party systems.

Why *instinctools

Increase speed to market


Reduce development cost


Assure information security


Get high-quality software


Scale team up and down


Making Healthcare Workflows Effective

Whether it’s a fresh idea or a major system in need of a redesign, our full-stack development team is devoted to providing high-quality guidance and services at every stage of the software development process for your healthcare start-up or organization.

Medical Practice Management Software

Leverage the latest technologies to automate and simplify your everyday operations. From revenue cycle management and health insurance claims software to EHR management and patient portals, our development team will devote its full efforts to helping you achieve your maximum efficiency.

Healthcare CRMs

Improve your healthcare organization’s customer relationships by providing easier access, convenient communication features, and personalized care — all guarded by reliable and robust security.

Understanding your audience and targeting it precisely is vital in the healthcare industry. We provide the necessary tools to achieve true personalization, including consumer engagement solutions, customer satisfaction surveys, as well as online and cloud-based CRM solutions.

Hospital Management Systems

Advances in MedTech and healthcare software development have made streamlining hospital workflows much easier. We specialize in hospital applications development of all types, such as:

  • Outpatient/inpatient record management systems
  • Hospital asset tracking
  • Revenue cycle management
  • Inventory management for hospitals
  • Clinical communication and collaboration

Health Insurance Software

Traditional Health Plans

Cut costs, save time, minimize human error, and optimize your processes with such solutions and features as:

  • Insurance claims management
  • Benefits administration
  • Healthcare insurance data and records handling

Build solutions for individual and family health insurance plans, Medicare, Medicaid, and employer groups while integrating them with EHR software.

Consumer Directed Healthcare (CDHC)

Custom health insurance software can help you effectively overcome the complexities of consumer-directed health plans, such as:

  • Flexible Spending Accounts (FSA)
  • Health Reimbursement Arrangements (HRA)
  • Health Savings Accounts (HSA)
  • Consolidated Omnibus Budget Reconciliation Act (COBRA)
  • Voluntary Employees’ Beneficiary Association (VEBA)
  • Defined contribution and wellness plans.

Our company responds to the demands of a complex and dynamic consumer-directed healthcare market and helps clients manage eligibility, enrollment, payments, and substantiation through self-service applications and portals while ensuring compliance with IRS regulations.

Fill the gap with dedicated Healthcare software

Featured success stories


Improving Patient Experience

Help facilitate a positive patient experience by providing clean, intuitive, and easy-to-use interfaces with essential features such as secure messaging, electronic billing, and chronic condition self-management. Further, improve patients’ experiences by tailoring them to users with disabilities and less tech-savvy users.

Achieve longer remission periods, lower the number of hospitalizations, and disease relapses with disease prevention features integrated directly into your software.

Patient Portals

Create robust portals for patients allowing them to schedule appointments, track lab results, view bills and past payments. These new features can help your practice achieve better clinical efficiency and optimize healthcare workflows.


Our development team can help you remove barriers to doctor-patient communication by implementing features such as:

  • Online consultations
  • Telemedicine
  • Remote diagnostics
  • Online healthcare chatbots


Utilizing unique features of mobile apps is a win-win both for healthcare companies and patients. Our project experience includes applications for:

  • Pregnancy monitoring
  • Fitness and nutrition
  • Self-monitoring (blood pressure, heart-rate monitors, etc.)
  • Medication tracking
Chad West
Authored by Chad West,

*instinctools USA
Managing Director,
15+ years in IT consulting

How to choose a software
development partner in 2024?

Comprehensive guide
and checklist included.

Awards and recognition

Simplifying Medical Professionals’ Day-to-Day Tasks

Explore custom IT solutions that help medical professionals make accurate decisions faster and become more efficient in their practice. Leverage desktop, web, and mobile solutions such as:

  • Medical research and pharmaceutical databases
  • Patient rounding apps
  • E-prescription
  • CPOE systems

Need some expert assistance with building a Healthcare Tech Solution?

What our clients say

Patrick Reich
Co-Founder & CEO

The expectations for the quality of the initial product were very high. I think *instinctools did a great job ensuring those expectations are met. We met the developers we were going to be working with and it quickly became apparent that they are very qualified and were able to deliver the vision that we had from our side for the product. They clearly told us what they were going to do, and if there were questions or problems along the way, they clarified them really quickly thanks to transparent communication.

Dimitri Popolov
Research Data and Systems Manager

We had a tight delivery deadline and *instinctools has been able to find another developer and assign him to our project from one day to another. And we’ve been able to successfully deliver this project. When the partner is good, things are just getting done. And that was the case with *instinctools.

Matti Vesterinen
Solution Development Manager

The quality has been good. It’s been on the expected level: things come on time, we have a good visibility on the things that *instinctools developers are doing and performing for us, communication is good. Wherever we see that we need some more exra resources, we have found *instinctools to be a good partner in helping us out on those areas.

Tim Rosenberger
Director, Global R&D

I’ve been impressed by the available skillset, tthe flexibility to ramp up resources quickly, and the scalability to extend development teams on short notice. I look forward to continue collaboration with *instinctools and their contribution to our projects.

Richard Lohwasser
Co-Founder & CEO

People at *instinctools are quite tech heads, which I like. They have used very advanced libraries, advanced techniques, advanced coding paradigms. So the advantage is that we get reusable code, that we get well-testable code, we get well-maintained code.

Dr. Jonas Block
Product Owner

The *instinctools team exhibits the flexibility and professionality required for young companies. You can rely on their tested structures and processes that integrate nicely with your internal workflows. Being able to grow your team quickly with experienced professionals that start delivering value immediately and without a long interview process is a huge help. And personally, you will be working with a team of kind and interesting people.

Nadine Walther
Co-Founder & CEO

The team is dependable when it comes to managing time and finances, consistently staying within the designated budget. We’re pleased with *instinctools. Their business analysts are exceptional. They serve as the spokespeople between technology and business, representing both sides effectively.

Jeanine Shepstone
Senior Technical Writer

Instinctools is good at understanding the technical issues – once an issue is outlined, they do not need repeated explanation. They also do not simply accept a proposed solution, but they think about it and propose a better solution. I was really impressed by the custom interface they built for us – we outlined the requirements, and they implemented them in a user-friendly way that makes the interface a pleasure to use.

Minimizing the Burdens of Healthcare Data


Predicting Outcomes

For Physicians

With advanced business intelligence (BI) capabilities such as machine learning and AI, we help physicians decrease the number of patient complications, improve decisions and diagnoses, and achieve better clinical efficiency.

For Patients

Predictive analytics in BI provides patients with various tools and features to prevent complications, such as self-service symptom calculators. These tools allow patients to report their symptoms at the early stages and receive timely analysis and feedback on their condition.

For Payers

Business Intelligence helps payers significantly decrease financial risks in three ways. First, it helps identify high-cost patients faster by analyzing patients’ spending history, age, and health issues. Second, BI helps prevent fraud by finding patterns and suspicious behaviors in insurance claim data. Third, it decreases the number of adverse outcomes and accidents by analyzing what causes them in the first place.

Navigate Through Your Healthcare Data With Ease

No Special Technical Knowledge Necessary to Gain Insights
Easy Access to Data
Data Guarded by Security

Use business intelligence to find patterns and detect treatment anomalies, receive performance reports and financial analysis, segment and cluster your data, as well as for other operations that require analysis of complex healthcare data. Leverage our multidisciplinary expertise:

  • Big Data
  • Machine Learning
  • Data mining algorithms
  • Cloud and IoT solutions
cloud cost optimization

Our advanced analytics solutions, augmented with predictive algorithms and statistical models, turn healthcare data into tangible insights that help significantly enhance the quality of patient care while taking in account the needs of the clinic.

  • Ensure the smooth operation of your healthcare institution by allocating your resources properly
  • Provide personalized care to each patient
  • Make analysis of the patient’s medical records truly efficient for faster and more accurate diagnosis
  • Аnalyze insurance claims and find factors that drive losses
  • Use your new data-backed evidence to show consumers the advantages of specific healthcare insurance programs

Services we offer

Based on 20+ years of experience, *instinctools solves complex technological challenges with robust, agile solutions.

Digital Product
Product Design
ERP Consulting
CRM Consulting
AI Software
Custom Software
Mobile App
Legacy Software
Dedicated Teams
Cloud Computing
and Maintenance

Partnerships built on trust

Anna Vasilevskaya
Anna Vasilevskaya Account Executive

Get in touch

Drop us a line about your project at or via the contact form below, and we will contact you soon.