About us

Building valuable solutions since 2000.

*instinctools is a software product development and consulting company with a proven track record of over 20 years in technology, strategy, and data. Together with our clients, *instinctools is at the forefront of delivering innovative technological solutions for businesses of all scales worldwide: finance, healthcare, manufacturing, ecommerce, media and entertainment, logistics, education, and many other industries.

Powered by more than 350+ seasoned professionals located in our development centers in Poland, Kazakhstan, and LATAM, the company provides self-managed cross-functional dedicated teams to help our customers reduce development costs while increasing speed to market.

Instinctools at a glance


In-house experts


Completed projects


Years of experience

Years at *instinctools

Seniority level



“The capability of a team is always greater than that of one person and the team interaction often leads to new insights. You may first feel like sinking in a swamp of stuff, but we believe that eventually, the discrepancies will be eliminated and everything, just as it was said in “Alice in Wonderland”, “…will fall into place and rank a single beautiful scheme.”

Alexey Spas CEO and Co-founder

Awards and recognition

12 Getting to know *instinctools questions

How can you help me?

We help your business to modernize and innovate by tackling complex technological challenges. Instinctools experts provide the full spectrum of software development and consulting services:

From innovation consulting to implementation and support — we are committed to being a reliable technology partner that is ready to meet your technological challenges, whatever they are.

Which collaboration models do you offer?

We offer our clients the advantage of selecting the most suitable collaboration model tailored to their needs:
Dedicated team. As a default cooperation model, we provide all our clients with a self-managed cross-functional team of qualified experts adding value to your project with:

  • requirement gathering and project documentation creation
  • balanced team composition, onboarding, and knowledge transfer
  • end-to-end software development
  • project management, including risk management, budget, and schedule control
  • quality assurance and testing
  • continuous delivery and DevSecOps
  • maintenance and support

Addition cooperation models:

How much does your service cost? 

We do not provide a fixed price for your software development project because each project is unique. Instinctools works with new customers using a time and material pricing model, i.e., invoicing monthly your dedicated team hours worked on the project. Hour rate depends on seniority, location, project requirements, etc. You can negotiate your team rate with your dedicated Account Executive.

How fast can you kick off the project?

We can start tomorrow. If our customer has clear requirements, accepts the price, and is ready to sign the Agreement today.

Most projects need clarification and discovery, which can look like wasting time but save your money at the end of the day.

If you want to scale your development capacity or create an MVP to the strict deadline, we can always help you as we keep 12% of our engineering team on the bench to start new projects smoothly.

How do you guarantee project delivery on time and on budget?

Leveraging over 20 years of experience in digital product engineering, we've developed a Delivery Framework that addresses project challenges. Rooted in DAD (Disciplined Agile Delivery) and PMBoK principles, it's robust yet adaptable to meet our clients’ specific needs. This framework guides the entire software development lifecycle, from start to finish.

Our approach effectively handles product development issues like technical complexities, inefficient teamwork, ever-evolving stakeholder requirements, and legacy code challenges. Based on the PM Handbook, an architecture-driven methodology and strong engineering practices, *instinctools’ Delivery Framework facilitates seamless interaction between clients and our team at every project phase.

We value your time and money just as we do ours. With our unique approach, we make sure your project crosses the finish line right on schedule and meets your budget expectations. Here's how we make it happen:

  • Strategic planning. Every successful project begins with a blueprint. We map out each phase from A to Z, breaking down the project into manageable segments. This way, we can monitor progress and adapt as needed without losing sight of the end goal.
  • Agile methodology. Flexibility is key in our industry. We embrace Agile practices to respond to changes in a flash without derailing the timeline.
  • Outstanding teamwork. Our teams are composed of seasoned pros who know how to keep the wheels turning. Through seamless communication and a shared commitment to your vision, we work in harmony to keep the project on track.
  • Regular check-ins. We treasure transparency. Regular updates and check-ins with you ensure that we're always aligned with your expectations and can make timely adjustments.
  • Proactive risk management. We don't just react to challenges, we anticipate them. By identifying potential hurdles early, we strategize in advance to avoid delays, ensuring a smooth journey from start to finish.
Where are you located, and how do you handle a time zone difference?

Instinctools’ team works from development centers in Europe (Poland), LATAM, and Central Asia (Kazakhstan). Our US headquarters is located in Potomac MD, and the EU headquarters is in Stuttgart, Germany.

Doing this business for 20+ years, we guarantee a minimum of four hours of time overlap with our customers in any part of the world. When it comes to the European Union, United Kingdom, and the United States East Coast, we can guarantee from six to eight hours of time overlap.

What technologies and methodologies are you good at?

Instinctools is a technology-agnostic company. We treat platforms, programming languages, and frameworks as tools to achieve our customers' business goals. Our engineers possess deep knowledge of a broad technology stack, including Java, Python, Go, Javascript, React, Scala, Swift, .NET, and more.  We are certified partners of the leading tech platforms worldwide: Google Cloud, AWS, Microsoft, Odoo, and many more. You can find detailed information about our technology stack here

Being well-versed in different SDLC methodologies, our experts believe in adapting to what best serves your goals. For the absolute majority of our projects, we embrace Agile practices (Scrum and Kanban, in particular) to provide the adaptability and flexibility most software development initiatives crave. However, if the functional and technical requirements are crystal clear and agreed upon from the start, we leverage the disciplined structure of Waterfall.

Is the level of your English sufficient?

B2 English level is mandatory for all the candidates joining *instinctools. We provide free corporate English courses for our team and conduct regular assessments throughout the company to ensure that 100% of our staff is ready to work in a multicultural environment. Instinctools provides German and Polish-speaking teams as well.

As an international team with colleagues from various countries and cultures, we have already learned to overcome language barriers and gain knowledge on an everyday basis.

How do you ensure the confidentiality and security of the project?

At *instinctools, we prioritize customer project security and data privacy as essential pillars of our business operations. From the initial point of contact through the entire partnership, our InfoSec engineers get your personal and project-related data on lock.

The information security approach we stick to is anchored in global standards like ISO 2700, NIST 800, GDPR, and CCPA, offering first-rate safeguard for clients from Europe and the United States. Instinctools’ comprehensive strategy includes a robust hybrid infrastructure across US and EU-based data centers, tailored to protect your data efficiently. We employ advanced security models like the Clark–Wilson, HRU, and Brewer and Nash models for impeccable information integrity and access control. Our software development lifecycle adheres to the NIST 800 and zero-trust approaches, creating a safe environment for software development.

Regular internal audits, employee training, and a secure physical infrastructure further strengthen our commitment to information security and data protection.

For customers with exceptional security and confidentiality requirements, working with sensitive data, or based on any other reason, *instinctools can provide a 100% personalized solution. Starting from the facilities with a secure physical perimeter and highly secure IT infrastructure to dedicated Info-sec engineers ensuring project safety daily.  

Do you provide maintenance and support to the project after it’s over?
Yes, we provide comprehensive, tiered post-implementation services to ensure your software solution continues to function properly and is in lockstep with your evolving business needs. Our application maintenance services are categorized into four main types: reactive, adaptive, perfective, and preventive. Our support services are structured across multiple levels of expertise:
  • Level 1: Entry-level junior developers handle about 70% of commonplace issues.
  • Level 2: Middle-level specialists deal with more serious cases.
  • Level 3: Senior engineers tackle the most complicated challenges at the code level.
What makes you different from the others?

Our customers, our employees, and how we treat them. As a technology company building digital products for our clients from the United States and Europe for over 20 years, we know that technology is only the enabler, but digital product engineering goes beyond that. Instinctools assists customers in seeing the big picture and guides them carefully and confidently on the path to success.

How to start cooperating with you?
You can share your request with us by choosing a channel that is most convenient for you:
  • Drop us a line about your project at contact@instinctools.com
  • Fill out the contact form
  • Reach out to us by phone +12028214280 on business days
We then schedule a free, non-commitment clarification call to thoroughly explore your situation and circumstances. It's not just about listening and nodding but about actively engaging in the conversation to uncover the more nuanced difficulties you face and discovering further possibilities for creating value that you can take advantage of. This discussion marks the beginning of a journey towards optimizing your potential.

Let us help you realize the vision of your future digital project

Partnerships built on trust

Industries we serve

and Media
Oil and Gas
Anna Vasilevskaya
Anna Vasilevskaya Account Executive

Get in touch

Drop us a line about your project at contact@instinctools.com or via the contact form below, and we will contact you soon.