New tech. New demands. New rules. As your custom retail software development partner, *instinctools helps you stay ahead of the digital curve, grow your margins, and scale across channels with custom software solutions for brick-and-mortar, online, and hybrid model stores.
Our retail software development services are not cookie-cutter. At *instinctools, we design retail software solutions that’s built to meet your business where it stands, across every stage of growth and different business models.
Our custom retail software keeps your physical store humming by linking siloed business systems, replacing outdated applications, and making every process connected and measurable.
As a trusted retail software company, we develop custom solutions for digital-native brands that have outgrown off-the-rack applications and need systems that scale with them while also keeping shoppers happy from browsing to returns.
For brands that run everything, everywhere, and at once, *instinctools’ software development team delivers unified commerce architectures that connect the dots across physical retail stores, ecommerce solutions, marketplaces, and 3PLs.
From one location to hundreds, our scalable and secure custom retail software solutions work for headquarters and every store on the ground, enabling unified governance, yet giving each location the tools to serve local needs.
Complex seller ecosystems require lean software solutions that keep every sale, listing, and customer interaction in sync and under control. That’s precisely the type of software our retail development team brings to life.
Our company gives retail sector disrupters a ready playground for blazing the trail, along with pre-made architectures, process frameworks, and capable tech hands to dry-run bold retail solutions faster than competitors.
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Your specialty is not designing and maintaining software – it’s ours. As a custom retail software company, *instinctools brings every tech chop your retail business might need, under one roof.
If you’re not sure how to break ground with your next tech-driven retail project, run your idea by our retail software experts first. Our team lends a hand in strategizing your solution and delivers a realistic roadmap paired with tech architecture to get you there.
We build future-ready retail apps that easily link to the rest of your ecosystem and bring your business, retail experience, and inventory control beyond the store and the browser. Native or cross-platform, our mobile applications come with all the needed security, scalability, and AI capabilities.
Keep up with customer demands for real-time availability and personalized customer service with our custom web applications. As your tech partner, we develop secure, API-first web platforms that seamlessly integrate with your existing systems.
As a retailer, you hold many of the right cards, including customer behavior, transactions, and inventory data, but this data is scattered across different places. Our data engineers enable you to see a fuller picture by collating data in cloud-based platforms, standardizing analytics, and designing data models to be reusable in multiple scenarios.
Bring your customer profiles, inventory, and other retail operations across online, in-store, and marketplaces under a single technology stack. Using APIs and unified data pipelines, *instinctools’ retail software development team creates connected architectures that put your decisions on the same page with your data.
Following a fail-safe phased approach, our developers transform your aging retail systems into AI-ready, integration-friendly platforms that move at the speed of your customer demands and industry realities.
Instinctools custom retail software solutions enable your company to adopt a best-practice process for Governance, Risk, and Compliance (GRC) management, whether that’s data privacy laws, environmental sustainability mandates, or anti-money laundering (AML) regulations. Our developers can either build a standalone platform or create a specialized module within your existing systems.
Let our dedicated software support team take care of your systems so you can spend more time ramping up your business, instead of babysitting your tech. We offer customizable SLAs to make sure your mission-critical software gets the right level of support at the right time.
Tired of tech holding you back? Build software that lets you soar
In the modern retail industry, a rotating roster of products and technologies demands retail software solutions that can keep pace with market forces. From-scratch or atop industry-leading platforms, *instinctools delivers retail software that makes your business more agile and ready for whatever the market throws at it.
Ring up in-store sales, process BOPIS orders, and handle returns from any channel with our custom POS solutions that operate exactly how you need them to. No limited upgrade paths or manual reconciliation headaches.
Embed technology at the transactional moments of your in-store journey to improve customer satisfaction, provide a more enabling shopping experience, and boost conversions.
Develop or customize a tailored-fit system that keeps every customer interaction personal, precise, and profitable. Our CRM consulting and development services help you streamline marketing, unify loyalty programs, and give your team actionable insights at the moment of engagement.
Counting inventory across multiple store locations can be a lot, especially when SKUs and barcodes don’t match. Whether fully tailored or powered with a custom front end, our inventory management software makes it easy to track all stock types, reconcile mismatched SKUs, and keep shelves stocked, at any scale.
Instinctools’ supply chain solutions give store teams and headquarters visibility into inbound stocks, transfers, and replenishments, so the right products arrive at the right location, at the right time, and with no last-minute surprises.
Equip your field leaders, associates, store managers, and HQ employees with the right tools to keep everyone in the loop of the assigned tasks. Our software helps you manage shifts, tasks, and store performance in real-time, with no spreadsheets and check-ins.
Begin your retail tech
transformation with *instinctools
AI agents are changing the way your customers shop, so don’t get left behind. Our AI engineering team will help you integrate agentic AI into core functions by building custom AI tools that let you own the entire experience without the LLM vendor lock‑in.
Design a purchase path that can integrate with AI chats and enable your customers to buy directly within smart agents. Our developers can hook your store up to popular AI search systems or develop checkout APIs for your own AI agents to ensure a seamless, AI-native end-to-end shopping experience.
AI-driven commerce comes with unique selling opportunities, but also sets up retailers for serious fraud risks. Our developers build agent-authenticated interfaces that allow AI agents to browse your products on their own, with their identity verified.
Our retail software development team builds dedicated customer-context layers as always-available customer profiles for AI agents. We integrate secure APIs that allow AI agents and other AI systems to access and act on your loyalty and eligibility data for hyper-targeted marketing campaigns.
Gain an edge over competitors with a real-time booking engine that uses AI to negotiate real-time, custom delivery options right on the money for each customer. Because our fulfillment solutions are powered with modular APIs, you can easily plug in new carriers or delivery options without new buildups.
The expectations for the quality of the initial product were very high. I think *instinctools did a great job ensuring those expectations are met. We met the developers we were going to be working with and it quickly became apparent that they are very qualified and were able to deliver the vision that we had from our side for the product. They clearly told us what they were going to do, and if there were questions or problems along the way, they clarified them really quickly thanks to transparent communication.
We had a tight delivery deadline and *instinctools has been able to find another developer and assign him to our project from one day to another. And we’ve been able to successfully deliver this project. When the partner is good, things are just getting done. And that was the case with *instinctools.
The quality has been good. It’s been on the expected level: things come on time, we have a good visibility on the things that *instinctools developers are doing and performing for us, communication is good. Wherever we see that we need some more exra resources, we have found *instinctools to be a good partner in helping us out on those areas.
I’ve been impressed by the available skillset, the flexibility to ramp up resources quickly, and the scalability to extend development teams on short notice. I look forward to continue collaboration with *instinctools and their contribution to our projects.
People at *instinctools are quite tech heads, which I like. They have used very advanced libraries, advanced techniques, advanced coding paradigms. So the advantage is that we get reusable code, that we get well-testable code, we get well-maintained code.
The *instinctools team exhibits the flexibility and professionality required for young companies. You can rely on their tested structures and processes that integrate nicely with your internal workflows. Being able to grow your team quickly with experienced professionals that start delivering value immediately and without a long interview process is a huge help. And personally, you will be working with a team of kind and interesting people.
The team is dependable when it comes to managing time and finances, consistently staying within the designated budget. We’re pleased with *instinctools. Their business analysts are exceptional. They serve as the spokespeople between technology and business, representing both sides effectively.
Instinctools is good at understanding the technical issues – once an issue is outlined, they do not need repeated explanation. They also do not simply accept a proposed solution, but they think about it and propose a better solution. I was really impressed by the custom interface they built for us – we outlined the requirements, and they implemented them in a user-friendly way that makes the interface a pleasure to use.
Instinctools does deliver on time and budget. The company proactively asks how they can support our efforts and provide ideas how to help us with very good candidates with expertise that either we requested or that instinctools identified to be missing.
The team demonstrated effective project management, timely delivery, and responsiveness to our needs. They established open communication to facilitate ongoing dialogue and held regular sprint meetings to keep stakeholders informed and engaged throughout the development process.
Instinctools delivered everything on time and was very flexible towards changes in scope during the project work. The team was easy to work with and had a quick response time.
Call in our retail software development company to pilot and scale bold, quick-win ideas into durable systems that reinvent customer experience and propel your business forward.
Our artificial intelligence developers build AI that works as hard as your retail team, whether that’s customer support or demand forecasting. We lay an agile gen AI architecture at the core of our intelligent solutions so you can easily switch between LLMs.
Design a store that thinks ahead. By blending real-time computer vision with edge computing, our ambient AI solutions power frictionless just-walk-out stores, update inventory the moment a shelf thins, and pitch in with personalized assistance right after your customers pause.
Enable your customers to engage with your products in unexpected ways, through smart mirrors, interactive displays, AR/VR setups, and other phygital experiences, which our team professionally designs for retail brands.
We build advanced analytics solutions for both latency-sensitive and batch processing tasks. Our team also connects new AI analytics tools with legacy inventory or POS systems, so that the analysis stays accurate and insight-heavy.
Our IoT solutions gather and process sensor, beacon, and device-level data in real time, both on the edge and in the cloud. By connecting smart shelves, wearable tech, and in-store sensors, we help you read between the lines of customer behavior, inventory, and retail operations overall.
Leveraging object detection, image segmentation, and deep learning models, our computer vision systems capture thousands of data points in real-time, powering in-cart AI, cashierless stores, inventory management, loss prevention, and other business use cases.
We combine 25+ years of technical expertise with digital muscle to help your company outdeliver competitors, wow customers, and pump up the bottom line.
Retail development services are one of the core specialties at *instinctools, honed since 2000. Over the years, we’ve helped over 30 retail companies turn interactions into confident purchases, and we’re ready to replicate that success for your company, too.
We understand that retail tech stacks come in all forms and shapes, and we have the tools, skills, and hands-on expertise to adapt to the unique needs of your system. Our team works with all major retail technologies to make sure your front-end, back-end, and cloud can communicate effectively.
When we build software for you, there are four principles that we keep in mind: API-first, cloud-native, AI-ready, and data-centric. By checking these four boxes, we make sure that your software can shapeshift and jump on new opportunities as your business grows.
Our AI retail software solutions are built within a proprietary governance framework that draws on the AI governance benchmarks outlined in the EU AI Act, ISO 42001, NIST AI RMF, ISO/IEC 23894, GDPR, and SOC 2.
Instinctools covers the entire spectrum of software development for retail, including those designed for physical, online, and hybrid model retailers. Our team develops both fully custom and platform-based solutions, such as point-of-sale systems, inventory management tools, customer relationship management systems, and in-store digital experiences. We also have a proven track record in delivering agentic commerce solutions, intelligent virtual assistants, image recognition systems, and other cutting-edge AI-powered retail innovations.
Designed exclusively for your retail business, custom software solutions play well with the rest of your commerce tech ecosystem, which means that no data, whether that’s inventory, payments, customer information, or fulfillment, will remain siloed. One custom, end-to-end retail system can also replace 5 to 6 costly subscriptions and prepare you for the AI future thanks to an owned data architecture and API-first design.
Instinctools uses API-based integrations and modular connectors to ensure real-time data synchronization between new retail solutions and existing POS, ERP, CRM, and the rest of your tech ecosystem.
We develop all kinds of omnichannel solutions for the retail industry, with unified customer data, real-time inventory management, cross-channel loyalty support, and other connective-tissue features that integrate your brick-and-mortar stores with digital touchpoints.
On average, it takes us 2-3 weeks to deliver a product prototype. The timeline for a full-fledged solution can vary based on the complexity of your project. We integrate AI and automation across the software development lifecycle (SDLC), so we’re able to accelerate delivery and reduce development time by up to 50%.
Instinctools is certified according to ISO 270001, which means we follow internationally recognized practices for handling sensitive data. Our custom retail software development company implements such measures as end-to-end encryption (TLS, AES-256), RBAC, multi-factor authentication, and other safeguards mandated by industry standards and regulations like GDPR, PCI DSS, the EU AI Act, and more.
For all the retail software solutions our team delivers, *instinctools offers end-to-end post-launch support and maintenance, including monitoring, troubleshooting, performance optimization, and updates. We work according to defined SLAs, with agreed response times and support levels.
At *instinctools, the retail technology stack is flexible, so we can select the one that stacks up for the unique business processes and tech limitations of your business. Our developers are well-versed in all major backend and frontend technologies, cloud platforms, databases, and AI frameworks. We also work with all major ecommerce platforms, such as Shopify, Magento, and Salesforce, and third-party tools like PayPal, Stripe, and others.
Our team can perform modernization projects of any complexity and scale, from re-platforming old ERP systems to migrating monolithic systems to modular and cloud-native platforms. We follow a phased approach for any migration project to make sure no data is lost, and your business can function with no disruption, even during the modernization.
