Like every other iconic tech journey, this one began in a garage — because where else do world-changing ideas brew? What started in the early 2000s as a bold move by a tight-knit team of young IT enthusiasts has grown into a global software development company with engineering hubs across three continents and over 650 projects under its belt.
Big-name innovators like Helvar, Bonnet, and Nostrum alongside Fortune 500 powerhouses Fujitsu, SAP, and Mercedes-Benz opt for our engineering services to drive their operations forward.
Trust that is earned, not claimed
While numbers speak volumes, the real story is told by the people who’ve walked the journey with us. Here’s how Tim Rosenberger, Director of R&D at SpecTec, described our cooperation:
“I’ve been impressed by the available skillset, the flexibility to ramp up resources quickly, and the scalability to extend development teams on short notice. I look forward to continue collaboration with *instinctools and their contribution to our projects.”
Recognized by the industry
Our dedication to excellence carries through in how we approach compliance and sustainability. Even (and especially) in highly regulated industries, these are non-negotiables. Every solution we build aligns with the highest ISO/IEC standards for information security, quality management, ethics, health and safety, and environmental responsibility.
Beyond certifications, we don’t just promise but engineer resilience through strategic partnerships with Microsoft, Google Cloud, OVHcloud, and Bechtle.
Presented everywhere you need us to be
Over the past 25 years, we have been expanding geographically, making it convenient for customers to work with us regardless of their time zone. Today, our headquarters are located on both sides of the Atlantic, in the USA and Germany, with development centers in Poland, Kazakhstan, India, and LATAM.
People before everything
Behind every delivered solution, every glowing review, and every award on our shelf — you’ll find our people — over 400 highly-skilled professionals, each deeply valued. Whether they work remotely or on-site, *instinctools creates environments where they thrive. Through tailored training paths, regular 360-degree assessments, and competitive, meaningful benefits, we invest in our employees’ growth as passionately as they invest in ours.
There’s a special tradition we cherish. Every December, we honor colleagues who’ve been with us for 5, 10, and 15 years. The fact that our long-timers now number in the dozens is our greatest point of pride. When so many talented people trust *instinctools with their careers and their efforts, that’s the highest compliment we could receive.
— Alexey Spas, CEO of *instinctools
At the forefront of technology
For 25 years *instinctools has pursued its mission to stay at the forefront of progress, delivering reliable, business-boosting solutions to every client.
Over that time we’ve learnt that innovation has to start at home: by widely adopting AI-driven SDLC practices, we significantly accelerated the time to market and cut costs for clients’ digital products while maintaining service quality high.
The resulting gains in speed and reliability have extended across our entire service portfolio, enabling our teams to concentrate even more on clients’ broader strategic objectives. Alongside core engineering services aimed at keeping enterprise IT systems up and running, we excel at deploying artificial intelligence to deliver full-fledged digital transformation. Here are tangible AI solutions we’re implementing for our clients:
- Conversational AI chatbots. From always-on customer support to streamlined internal workflows, our tailored chatbots handle front-, middle- and back-office tasks with laser precision in banking, healthcare, transportation, and other industries.
Conversational AI chatbot for a European bank >> - AI agents. Whether as copilots, autonomous agents, or multi-agent systems (MAS), those intelligent doers can handle entire workflows on behalf of human workers, while the latter focus on higher-order tasks.
Virtual travel agent for a travel agency >> - ML-powered demand forecasting. Long-term, highly accurate forecasts generated in a fully automated way by advanced ML-powered solutions help organizations minimize stockouts or overstocks and maximize deals.
ML demand forecasting for a Canadian clothing retailer >> - Computer vision. Image classification, object detection & tracking, optical character recognition, content-based image retrieval, and more are implemented inside the clients’ digital products.
Instinctools is recognized as the Top Computer Vision Company in 2024 >> - Augmented analytics. With just three tech enablers — machine learning, conversational AI, and automation — augmented analytics is a step above traditional BI thanks to its:
– accessibility to all business users, regardless of their coding or statistical knowledge,
– free-form data exploration with conversational prompts,
– automated data preparation and insights discovery. - Hyper-personalized recommendation engines. Powered by robust ML algorithms, we deliver Netflix-style “you’ll love this” experiences at scale, transforming how our clients from the ecommerce and entertainment industries engage with their customers.
The best chapter is yet to be written
To everyone who’s been part of our 25-year journey — thank you. Clients, partners, teammates: you’ve helped build something incredible.
In its anniversary year of 2025, *instinctools has planned many exciting updates for its clients and employees. Stay tuned at instinctools.ai!
