We uncover digital potential for the governments regarding security, prosperity, and well-being
A government’s ability to adapt and evolve defines its success in serving citizens. In the 21st century, technology has become a critical tool in government’s dynamic response to citizen needs. By enabling governments to be far more efficient internally, we allow them to devote more resources to serve their citizens.

Opportunities that digitalisation grants to government:

problem anticipation:

the rise of data analytics, coupled with AI-enabled technologies, has made it possible for the public sector to identify problems and take appropriate pre-emptive measures

putting citizens at the heart of public service:

the combination of digital workflows, better data, and human-centered design holds the potential to offer greatly enhanced service delivery

Technological transformation for public services:

Emergency services

Emergency operators are flooded with thousands of calls every day. In each call, they literally have seconds to take decisions that eventually affect lives. AI solutions automate validation to ensure calls are routed correctly and as quickly as possible

Smart investments

Close cooperation with those who drive big businesses and know the cost of every penny has taught us all the tips and tricks to gain more out of an advertising budget. Together we will save where seems nothing to save and gain where seems nothing to gain

Effectiveness increase

Do you have the belief that your sales are seasonal regardless your advertising budget? Let us prove you otherwise! Our unique model of targeting as well as other tools can bring you great sales the whole year long. Even if you sell Christmas decorations!


AI-based chatbots are used by health services to assist patients with non-urgent conditions. The intent of digital workers is not to replace human workers, but to augment human worker roles for optimal work-effort outcomes


The best combination of human and technological capability is also available for the police. Modern technologies make it possible to combat crime by running spatial algorithms that identify when and where crimes are likely to happen

Traffic management

Technologies that combine AI, data analytics, sensors and payment systems offer revolutionary ways to optimize the flow of traffic in cities, and thereby reduce traffic accidents, dangers to pedestrians, and pollution


When you have real time information on what you need to know/parameters, your decisions can be extremely fast and with much better accuracy. Digital transformation aims to help government resources become more efficient in performing their operations

Government services

Truly great governments want to transform their agencies into smarter ones and by doing this, make citizens’ lives easier. A key part of this digitalization process are virtual assistants that guide people in their transactions with the government

Social services

For each individual and family member on their caseload, social workers are required to collect, maintain, and analyze a considerable amount of data and personal information. By implementing digital workers to assist social workers, we can free up the human professionals to spend more time making impacts in the lives of vulnerable people and less time and to spend effort on tasks that are unnecessarily manual and time consuming

Need expert assistance?

Our contribution

Artificial intelligence

Use AI technology to meet crucial needs of the public sector: streamline operations, facilitate decision-making, and improve customer services in ways that weren’t possible before

Government Blockchain

Get a trusted view of shared information and transactions


Have mission-critical apps securely delivered, confidential data protected, and the agencies guarded against cyber threats

Cloud technology

Leverage flexibility, optimal performance, and complete data visibility of the cloud

Mobile technology

Get seamless mobile access to desktops to improve efficiency and productivity

Awards and recognition

Harness the power of smart everything

Balancing amid ever-changing financial and legislative influences that state agencies fall under, we apply a tried-and-true formula with Business Intelligence (BI) at its core to help public institutions become more efficient and resilient. The solutions to numerous challenges the public sector faces on a daily basis are locked up within huge amounts of data. Business Intelligence helps organize this data into meaningful, insightful, and valuable information. With BI tools, producing structured reports, tracking progress, analyzing performance metrics, and, most importantly, finding answers to specific questions becomes much easier.

Business Intelligence software can be used for allocating resources and designing proper social programs. Our BI solutions let government agencies get accurate projections of future needs and monitor programs’ progress. You can easily determine how much funding is needed for a particular project, what areas require additional attention, and where to focus limited resources.

Above all, we bring value to the public by adding to the concept of the Smart City:

  • real-time incident management through geolocation
  • prediction of environmental problems due to the connection of BI and IoT devices
  • speech analysis of citizens’ calls to municipal services
  • analysis of the workload of certain services and workforce allocation

Services we offer

Based on 20+ years of experience, *instinctools solves complex technological challenges with robust, agile solutions.

Software Product Development
SaaS Development
Product Design
and Support
Enterprise Software Development
Legacy Software Modernization
Web Development
Mobile App
Business Intelligence
Data Visualization
Innovation Consulting
CRM Consulting
Dedicated Teams
Custom Software Development
Cloud Computing
IoT Development

Partnerships built on trust

Anna Vasilevskaya
Anna Vasilevskaya Account Executive

Get in touch

Drop us a line about your project at or via the contact form below, and we will contact you soon.