A media-services provider, which offers a wide variety of TV-channels, shows, and movies to stream on the phone, tablet, laptop or TV.
Domain:
Media and Entertainment
Duration:
4 months
Budget:
$50.000
The growing amount of business data not only made data processing and reporting within our customer’s company slow but also diminished trust in data quality.
In order to stand apart from the competition, reduce costs, and increase profits, a company must make intelligent decisions – decisions based on trustworthy and relevant data. This is exactly where BI comes in useful.
to increase flexibility and speed in report generation
to ensure consistency and high quality of data in the context
of its constant growth
to have access to reports anytime and anywhere
to give users a single source of truth
to decrease the dependency on the IT department
To enable non-technical users to get insights into the data without relying on IT staff and, thus, speed up decision-making, self-service BI was decided to be deployed.
While working on the project, *instinctools team had to overcome a number of issues such as corrupted data, multiple data sources, terabytes of data to update, calculate and analyze, etc.
Nevertheless, we’ve managed to implement and integrate a self-service BI solution based on a visual analytics platform (Tableau), that fully meets the customer’s diverse requirements.
If there is still a need in adding new data sources and modifying the data models, adding new custom dashboards – instinctools team stays in touch to provide the required customer support.
ETL (Extract, Transform, and Load) - an automated process of blending data from multiple sources
user-friendly and modern UX/UI
high quality of data
predictive analytics
access rules applied to different departments and users
time saving for Big Data processing
interactive dashboards
access to dashboards from various devices (phones, tablets, PC/Mac computers)
flexibility and high speed in modifying the dashboards
Not having to assign IT resources to database ‘babysitting’ duty results in saving the team’s time and the company’s money
Business users have got the possibility to focus on business solutions and metrics rather than on the report generation process
Enriched and high quality data from many data sources ensures more qualitative insights about the client’s behavior and, as a result, allows to improve market strategy
Faster data analysis means faster path to insights. The generation of a report which used to take up to 4-5 hours is now available with just one click of a button. Such a quick data analysis brings greater speed to business processes and helps to avoid miscommunication among different departments. Time saving for the report generation specialists is about 280 hours a month
Customer Satisfaction Index has increased by 7.2% (is 85% now)
