*instinctools is looking for L2 Site Reliability Engineer/Shift Lead

Our Client is one of the TOP-3 global management consulting firms considered to be among the most prestigious ones in the world. Hundreds of customers from Fortune-500, including the largest global financial institutions, the world’s top media companies, technology companies and federal government agencies rely on our Client’s proven platform and services.

Our requirments:

  • Very strong troubleshooting ability (Cloud/Linux OS/Ubuntu/networking/+) – 5 years and more
  • Scripting – know programming language (preferably Bash, Python) to be able to create automated processes with clear code or troubleshoot existing jobs
  • Very strong working knowledge of Cloud infrastructure and Cloud Native services; AWS or Azure 
  • Very strong working knowledge of IaC principles and use of Terraform, Ansible
  • Working knowledge of Linux, Docker
  • Working knowledge of modern CI and CD tooling (Jenkins, GitLab)
  • Working knowledge of load balancing, network security, standard network protocols (HTTP/s, DNS, etc.)
  • Working knowledge of Security, understand the principles of work of Linux Iptables, Windows Firewall.
  • Experience in supporting web front-end and data intensive applications: Nginx, REST APIs, Postgres, ETL workloads, etc
  • Exposure to modern monitoring, alerting and logging tools: Splunk, ELK, Elastic, Zabbix, DynaTrace
  • Experience in project coordination and coaching teams in key areas of SRE related competencies

English: Upper intermediate+

Soft Skills

  • Communication – clear and prompt responding to requestors in Slack/via email/ticket 
  • Priority management – be able to correctly set up the issue priority
  • Queue management – process the tickets, set up the correct statuses, clarify the missing details/approvals etc
  • Escalations – proactively escalate the issues to other teams, follow or handover the escalation 
  • Shift handover – provide the detailed explanation on the issues faced during the shift to PM and the next shift, with action plan to resolve/prevent the issues
  • Mentoring/tech lead experience – to determine the knowledge gaps for the junior colleague and help PM in creating personal development plans

 

We offer:

  • 100% remote work
  • many various projects in such fields as: healthcare and medicine, training and education, digital advertising, economics and IT
  • current technology stack
  • professional and ambitious team
  • transparent system of professional and career development
  • a pleasant financial motivation depending on goals
  • learning opportunities, seminars and conferences and time for exploring new technologies
  • the opportunity to realize your potential outside the projects: we arrange meetups and conferences where our staff can perform, develop professional communities
  • english classes, sports trainings, master classes and competitions
  • good benefits and active corporate life
  • a pleasant atmosphere of freedom and the responsibility of it

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