*instinctools is the service company presented in the global IT market. As the global market is rapidly changing and provides new opportunities, challenges for business development and service provision to our customers – we use a product management approach for our new level of IT service and its development and promotion. We set up Service Lines as the main business centers of product/service management, for example, Business Intelligence Service Line (SL), Cloud Services SL and s.o. to achieve our goals and provide quality service to our customers.

About the role:

Product Manager/Service Line Manager of BI is responsible for designing and executing the product strategy of Business Intelligence solutions of our company.

We’re looking for a highly skilled professional in the product management area (in a service company), with experience in marketing. The BI Service Line Manager is one of the key entrepreneurial positions managing the Service Line as a profit center.

Objectives and responsibilities:

  • Developing a vision and strategy for BI Service Line;
  • Participating in product/service marketing strategy development and implementation;
  • Participating in the sale of a product/service:
  • Formation of a unique offer to the client;
  • Communication with the client in the role of a service consultant;
  • Defining the strategy of entry and growth of the client within the product/service;
  • Developing and implementation of a partnership strategy;
  • Organization of the process of continuous improvement of BI Service Line: exchange of best practices, ensuring relationships between SLs.
  • Analyzing of results and indicators of the BI Service Line, applying required adjustments;
  • Analyzing of target markets and clients to adjust strategy and improve BI Service Line;
  • Reporting to Head of Product / SLs by metrics / KPIs;
  • Attraction and formation of BI Service Line team and their development, motivation of key participants.

What makes this role attractive:

  • The ability to make high-level decisions and be responsible for them;
  • The ability to implement innovative ideas within the company;
  • Result-driven compensation with the possibility to participate in SL profits.

Our expectations of the ideal candidate:

  • Experience in the role of Product Manager/Marketing Manager with Business Intelligence focus for at least 3 years+;
  • Deep knowledge in IT outsource company business value chain;
  • Experience in Pre-sale and Bid management;
  • Advanced organizational and communication skills, result-oriented thinking, coaching abilities;
  • English level: Advanced or higher.

We offer:

  • A team of professionals where you can discuss both new technologies and hobbies/interests
  • English Language Courses *instinctive English
  • A pleasant atmosphere of freedom and responsibility for it
  • Flexible working time
  • Office/remote work
  • A good social package and soulful parties
  • Stability (the company is 21 years old, HTP resident).

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