The main challenge was to design digital records the way that they could be securely and safely accessed by both medical practitioners across the institution and patients. The system should comply with the demands of consistency and guarantee total data safety.
The existing version of the EMR didn’t comply with all hospital practitioners’ needs. They lacked quick and convenient access to the patients’ data, effective patient-doctor communication.
Along with upgrading the existing record system, *instinctools offered to create a mobile app and integrate it with EMR system. The main goal was to make a space for doctor-patient real-time communication and give the patients full access to their health data. Security level was achieved through QR-code scanning for patient identification. UX designers simplified system’s interface to make user interaction more intuitive and enjoyable.
The client has obtained a stable version of the platform together with the build products, as well as an option to solve integration issues quickly and at a low cost in the future.