Daimler AG Globus Helpsystem Uses Web Authoring Tools

Daimler AG introduced a global solution based on the GateOne Framework to effectively support users of their new Global Buying System “Globus”.

This solution provides with the possibilities to create, add, translate, distribute, search and store information in different formats, such as:

• Online Help
• User Manual
• Training Manual
• FAQ
• Download Center

Information is created according to the international documentation standards DocBook, translated into multiple languages and published in the Daimler AG intranet.