Project Management

Effective communication between customer and project team and premium Project Management are the most important success factors for all projects. Due to our extensive international experience we have developed a secure and effective communicational infrastructure and a clearly-defined framework for Project Managment processes.

The central point of *instinctools processes and communication is our own Project Management (PM) intranet called IFOS – an efficient controlling and communication tool. Each customer gets an access to his/her project through these tools and, thus, is directly involved in the project work. Project artefacts become available to all the parties involved (customer, project manager and development team). We use IFOS as a repository for all important documents related to the project which ensures that nothing is lost in the process of development. IFOS allows scheduling meetings, collecting requirements, seeing checkpoints, tracking bug reports, asking questions and making suggestions directly to each other regardless of time and location. As a result we have a single point of communication and accountability for all project matters.

This approach avoids communication lacks and ensures fast reaction to the customer’s requirements independently of the availability of a particular project participant. Due to the usage of common processes, methodology and management disciplines along with the well-tested PM tools, we ensure consistent high-quality performance in every project we work on. Along with our customers, we have had very good experiences when interacting through IFOS.

Due to the usage of common processes, methodology and management disciplines along with the well-tested PM tools, we ensure consistent high-quality performance in every project we work on. Involvement of the customer in every step of our project helps us to avoid discrepancies at the very end.

In most of our projects we use a rapid prototyping approach which is characterized by rather short software delivery cycles. At the end of each cycle the customer gets an access to the working prototype of the target system and has a possibility to check the direction of the development process and give his/her own feedback. In such a way potential risks and misunderstandings are detected on the early stages of the project and at the end the customer gets exactly the results which s/he wanted.

One of the advantages of our programming services is creativity and self-sufficiency of our developer groups. Tasks are usually defined as “black boxes” with strictly defined interfaces and some guidelines on how implementation should be done, and implementation details are delegated to our offshore development team in Belarus. This approach increases participation and contribution of all team members, aligns their focus with business requirements and avoids extra communication efforts related to micro-management. Thus we encourage creativity and innovation from bottom-up and inside out.